No-shows are one of the biggest revenue-killers affecting your practice. One way to protect that revenue is to enhance your scheduling process. Studies conducted at the University of Missouri and the University of Nebraska uncovered some fascinating insights about why patients miss appointments. Here are three simple changes you can make at the front desk to quickly increase your practice revenue…
Read the rest of this entry »

You may not have opened a physical therapy practice for the money, but you simply can’t achieve your practice goals without revenue. If you want to manage a successful practice, it takes revenue to…

• Deliver great care with the best resources
• Put the needs of patients ahead of payors
• Go home on time
• Reward staff and retain great clinicians
• Take a vacation once in a while

SpectraSoft has specialized in enhancing the revenue from physical therapy practice management since 1993. Our latest white paper explores ways to increase new patient volume…optimize the value of authorized care…achieve full reimbursement for your work…and reduce costly patient no-shows. Please download this free white paper and feel free to contact us if you have questions or comments.

FREE Download:  ”Unleashing the Revenue-Driven Practice”

Many providers are losing a fortune as skyrocketing insurance co-pays cut even deeper into revenue. One PT estimates that 20% of his referrals never convert into patients — due to financial concerns.

It’s no wonder when some Medicare replacement policies require a $50 co-pay per visit and other payors cover as little as $30 per appointment, leaving the rest to the patient. The result: many patients opt out of care completely while others schedule a series of visits, but cancel half of them. Here are five steps you can take to survive this Co-Pay Crisis. Read the rest of this entry »

During this special time of year, we give thanks for you and the work you do. We value your business…we appreciate your confidence in us…and we are grateful to count many of you among our customers. On behalf of all of us at SpectraSoft, I wish you a very Happy Thanksgiving.

Sincerely,
Steve Petrie, CEO

You already know that no-shows cost your practice a fortune; but before you invest resources into reminder systems, scheduling software, patient portals and staff training, it’s helpful to understand the real cost of a no-show, and what it’s actually worth to prevent one from happening. Read the rest of this entry »

If your hospital still schedules patients with a wall board, spreadsheet or some other manual method, it’s costing you a fortune.  Here are just some of the ways your department is losing money… Read the rest of this entry »

Web-based software is one of the fastest-growing trends in health care. It’s hosted on the vendor’s web server, so you don’t need to maintain your own IT infrastructure. You access the service with a simple web browser, so no other software need be installed on your PC or servers. Web-based scheduling is typically sold on a monthly or annual subscription basis. Here are 10 surprising truths about SaaS… Read the rest of this entry »

Many practitioners are getting into trouble when their documentation does not meet the CMS requirements for (1) date, (2) time, (3) authentication and (4) legibility. A simple solution is to move to an electronic documentation system like SpectraSoft’s DocuPRO. Read the rest of this entry »

If your practice relies on referrals, the process of winning over physicians can be a daunting task. Here’s a quick-and-easy, 4-step action plan that makes referral marketing manageable. Read the rest of this entry »

The Wall Street Journal reports that “Recent research suggests many missed appointments aren’t due to flaky patients but to scheduling errors or a doctor’s failure to consider transportation and other logistical challenges for the most at-risk patients.”

We agree. Automated appointment reminder systems and online patient portals are a great start, but there is much more to do. The WSJ article cites a wide range of factors that cause no-shows: transportation, wait times,  financial considerations, front desk practices.

All of these factors and many more will be covered in our free webinar: “5 Proven Strategies to Reduce No-Shows.” Also on the agenda:

• What you say in a reminder message is as important as simply sending them out
• Critical communication techniqes for your front desk and clinicians
• Key analytics that flag trends and help you prevent no-shows before they happen

Sign up for this complimentary webinar and discover how your organization can save thousands of dollars by reducing no-shows and cancellations.