The Wall Street Journal reports that “Recent research suggests many missed appointments aren’t due to flaky patients but to scheduling errors or a doctor’s failure to consider transportation and other logistical challenges for the most at-risk patients.”
We agree. Automated appointment reminder systems and online patient portals are a great start, but there is much more to do. The WSJ article cites a wide range of factors that cause no-shows: transportation, wait times, financial considerations, front desk practices.
All of these factors and many more will be covered in our free webinar: “5 Proven Strategies to Reduce No-Shows.” Also on the agenda:
- What you say in a reminder message is as important as simply sending them out
- Critical communication techniqes for your front desk and clinicians
- Key analytics that flag trends and help you prevent no-shows before they happen
Sign up for this complimentary webinar and discover how your organization can save thousands of dollars by reducing no-shows and cancellations.
